Effective Date: January 21, 2025
MSM’s Commitment
Moon School of Music. (“MSM”) respects your right to protect identifiable information about you (“Personal Information”). Moon School of Music is taking steps to ensure that the Personal Information you provide to us is protected. The purpose of this Privacy Policy is to inform you about why we collect and how we use Personal Information, and to provide you with contact information should you have any questions or concerns about Moon School of Music’s privacy practices.
What Personal Information does Moon School of Music Collect?
Moon School of Music recognizes that you may have provided, and may continue to provide us with Personal Information. Personal Information that Moon School of Music collects includes information such as your name, home address, telephone number, e-mail address, and financial information (such as credit card information, and credit history). From time to time, Moon School of Music may also collect information about your purchase patterns, personal preferences and your demographics (such as your age or gender).
Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number.
Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our partners: We may collect personal information about you from our third
party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.
How does Moon School of Music Use Personal Information?
MSM may use your Personal Information for the following purposes:
● To provide you with our products and services, customer service and support, and other relevant information;● To market our products and services to you, including by email and text message subject to your consent;● To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts;● To send you abandoned cart reminders if you added items to your shopping cart but did not complete check out;● To comply with the law and to maintain the security of our website; or ● With your consent, or as otherwise disclosed at the time information is collected.
Disclosure of Your Personal Information
MSM does not sell or trade your Personal Information.
MSM may provide its third party service providers with access to your Personal Information . These services providers may include: marketing organizations, who may provide you with marketing and promotional communications; internet service providers who administer our web page and provide internet services; and consumer research companies that assist MSM with understanding consumer interests by conducting surveys. MSM will only share your Personal Information to the extent required for the performance of such services. MSM will take steps to ensure that our service providers treat Personal Information in a way that is consistent with the terms of this Privacy Policy.
MSM may also disclose your Personal Information as permitted or required by law. For example, MSM will disclose Personal Information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of competent jurisdiction, and to comply with record production requirements.
With MailChimp, to send email marketing and text message communications. For more information about how we may use your information with MailChimp and the information that may be collected through our email campaigns, see MailChimp’s Customer Data Notice available at https://mailchimp.com/legal/data-processing-addendum/
In the event of a sale of all or substantially all of the assets of the MSM, MSM may transfer Personal Information in its control to a third party purchaser agreeing to use Personal Information for the same reasons identified in this Privacy Policy.
DIGITAL ADVERTISING & ANALYTICS
We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our advertising partners. These partners may also collect information from other websites or apps over time, including information about relationships among different browsers and devices. Such information can be used by us or our advertising partners to serve more relevant targeted ads. For more information about this type of advertising and how to opt out of targeted advertising from our advertising partners, go to www.aboutads.info.
We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.]
Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.
Email and Text Message Communications
If you wish to unsubscribe from our email campagins, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.
Your Consent
By choosing to provide MSM with your Personal Information you are consenting to its use in accordance with the principles outlined in this Privacy Policy and as outlined at the time you are asked to provide any Personal Information. If you do not agree with these terms, you are requested not to provide MSM with your Personal Information or to contact MSM in order to implement choices you may have. For example, you may withdraw from receiving communications from Moon School of Music or from having your Personal Information used for market research purposes. Unfortunately, certain services can only be offered if you provide Personal Information to Moon School of Music, therefore if you choose not to provide us with required Personal Information Moon School of Music may not be able to offer you those services.
All marketing communications Moon School of Music sends to you will provide you with contact information to withdraw your consent should you decide that you no longer wish to receive such marketing communications and promotional materials.
Withdrawing Your Consent
If you prefer that we do not use or disclose your Personal Information for any or all of the purposes outlined, including marketing purposes or consumer research, you may let us know at the time of collection, or at any time by calling Moon School of Music’s Privacy Officer at (703)828-9494. Please note that if you do not consent to Moon School of Music’s use and disclosure of your Personal Information, this may affect our ability to provide you with particular products and services.
Does Moon School of Music use Cookies?
A “cookie” is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the Web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your Web surfing experience. Moon School of Music uses cookies to track customer visits through our site. This information enables us to save you time when returning to the site by saving your password so you don’t have to re-enter it each time you visit. Cookies cannot profile your system or collect information from your hard drive. And although you may receive cookies from many different sites, each cookie can only be read by the Web server that originally issued it. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies.
Accessing Your Personal Information
You can access and review your Personal Information held by Moon School of Music and make corrections to it. Please call our Privacy Officer at (703)828-9494 or by visiting our web site at www.moonschoolofmusic.com. Moon School of Music reserves the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate.
Moon School of Music will endeavor to provide the information you require within a reasonable time and no later than 30 days following the request.
Retention of Your Personal Information
Moon School of Music will only keep your Personal Information for as long as it is required for internal business purposes and in order to satisfy various accounting and legal requirements. When we no longer require your Personal Information, we will take steps to ensure that is destroyed, or that your personally identifiable information is removed.
Contacting Moon School of Music About Your Personal Information
If you wish to withdraw or change your consent to Moon School of Music’s use and disclosure of your Personal Information, or if you would like to contact us with a question or complaint regarding our use or disclosure of your Personal Information, please contact our Privacy Officer at info@moonschoolofmusic.com or (703)828-9494.